員工積極地尋找提高他們能力、知識和經驗和機會。
· People freely sharing knowledge and experience.
員工自由地共享他們的知識和經驗。
· People openly discussing problems and issues.
員工開放地討論問題。
Principle 4 Process approach
原則4 過程方法
A desired result is achieved more efficiently when activities and related resources are managed as a process.
在活動和相關資源作為一個過程來管理的時候，期望的結果將更有效地達到。
Key benefits:
關鍵好處：
· Lower costs and shorter cycle times through effective use of resources.
延伸閱讀
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